Legal & AI notice

This notice applies to AskLLM at askllm.io, operated by Hublo Technologies (trading as HUBLO.AI). It covers AI-generated audit reports, scores, excerpts, PDF exports, embed badges, and optimization suggestions. Questions: grievance [at] askllm.io.

1. How this notice relates to our Terms

This Legal & AI notice explains how AskLLM uses automated large language model (LLM) outputs and how you should interpret audit reports, scores, and optimization suggestions. It supplements, and does not replace, our Terms of Service and Privacy Policy. If there is a conflict, the Terms of Service control for contractual matters and the Privacy Policy controls for personal data.

2. What the Service produces

AskLLM runs configured buyer-intent prompts against third-party model APIs and records verbatim responses, citations where surfaced, and computed metrics such as the LLM Visibility Index (LVI). Production consumer audits use ChatGPT and Gemini unless your plan or workspace settings state otherwise. Results reflect model behavior at the time of the run, not a permanent or guaranteed ranking.

Paid features may include optimization playbooks, category citation guidance, and scheduled re-audits. Those outputs are generated from audit signals and research corpora; they are not a promise that a specific publisher will cite you or that a score will improve by a given amount.

3. Integrity of prompts and scoring

Prompts for your audit are sent to model providers as specified for that audit. The AskLLM.io team does not manually manipulate scores, rankings, or displayed model text to favor any brand. Scoring follows automated rules described on askllm.io/methodology. Responses may be truncated or limited only for technical reasons (such as storage or display limits), not to change competitive outcomes.

4. AI limitations and no professional advice

Text and metrics derived from models are AI-generated and may be incomplete, inaccurate, outdated, or biased. They are not verified by the AskLLM.io team for factual accuracy before display. We do not warrant accuracy, completeness, or fitness for a particular purpose.

All outputs are for informational and analytical purposes only. They do not constitute legal, financial, tax, medical, or other professional advice. Obtain qualified professional advice before decisions that depend on audit content.

5. No guarantee of model stability

• Model providers may change models, retrieval, or policies without notice.
• The same prompt may yield different answers on different days.
• LVI and KPIs may move up or down because of model behavior, not only because of your marketing actions.
• We do not guarantee uninterrupted access to third-party APIs.

6. Competitor and third-party brand names

You choose competitor names and brand data to submit. Comparisons in a report reflect automated model outputs at a point in time. They are not statements of fact, legal conclusions, or endorsements by Hublo Technologies. You are responsible for ensuring you have the right to audit and compare the brands you submit and for how you present comparisons to clients or the public.

7. Optimization and category guidance

Optimization tasks, citation source lists, and category benchmarks are refreshed from measurement and research pipelines. They describe where models have cited brands in research corpora or where your audit URLs differ from category graphs. They do not guarantee future citations, rankings in search or AI, or revenue outcomes. Follow publisher, retailer, and community rules when acting on suggestions.

8. Marketing reuse and AI transparency laws

Scores and excerpts measure observed model behavior; they are not endorsements of any brand by the AskLLM.io team. If you reuse report content in advertising, client decks, or public statements, you are solely responsible for substantiation, client approvals, and disclosures required by law (including when content is paid, promotional, or AI-generated where your jurisdiction requires labeling).

9. Third-party providers

Results depend on third-party APIs (including OpenAI and Google for ChatGPT and Gemini), hosting, payment, and analytics providers. Their availability, terms, and data practices are outside our control. Subprocessors and data handling are described in our Privacy Policy. Your use may also be subject to those providers’ terms.

10. Liability

THE SERVICE AND ALL AI-GENERATED OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, AND INDEMNITY ARE SET OUT IN SECTIONS 10 THROUGH 12 OF OUR TERMS OF SERVICE AT askllm.io/terms. Nothing in this notice expands our liability.

11. Changes

We may update this notice when product behavior or legal requirements change. The "Last updated" date at the top reflects the latest revision. Continued use of the Service after changes constitutes acceptance of the updated notice together with the Terms.

12. Contact

Hublo Technologies trading as HUBLO.AI
Phone: See askllm.io/contact
Legal & grievance: grievance [at] askllm.io
askllm.io/contact