Terms of Service
Effective: March 15, 2026 · Last updated: April 23, 2026
By using AskLLM at askllm.io (the "Service") operated by Hublo Technologies (trading as HUBLO.AI), you agree to these Terms. If you disagree, do not use the Service.
1. Definitions
"Service" = AskLLM AI brand audit at askllm.io. "Audit Report" = AI-generated brand analysis. "Brand Data" = company name, category, competitors you submit. "HUBLO.AI" is the trade name of Hublo Technologies, the legal entity operating the Service.
2. Eligibility
You must be at least 18 years old. You must provide accurate information when submitting an audit. One audit per company domain per 30-day period.
3. The Service
AskLLM is an AI-powered AI Brand Visibility Audit. We process your Brand Data through AI models (OpenAI, etc.) and generate a report with an LVI score. Audit reports are for informational purposes only. They may contain inaccuracies and do not constitute professional advice. Validate with qualified professionals before material business decisions.
We do not guarantee uninterrupted availability. We may perform maintenance or impose usage limits.
4. Acceptable Use
You may use the Service lawfully for brands you own or represent. You must not:
- Submit brands you do not have the right to audit
- Use the Service for defamatory or misleading comparisons
- Reverse-engineer, scrape, or extract AI models or prompts
- Use bots or scripts for bulk submissions
- Circumvent rate limits or security measures
- Resell or white-label without written agreement
Violations may result in suspension and legal liability.
5. Intellectual Property
The Service, design, code, "AskLLM" and "HUBLO.AI" marks are owned by Hublo Technologies. You retain ownership of your Brand Data. By submitting, you grant a limited license to process it solely to provide your Audit Report. We do not use your data to train AI models.
6. Fees, Billing, and Taxes
AskLLM may offer a free tier (including complimentary audits or limited features) at our discretion. Free-tier use is subject to these Terms, acceptable use limits, and any caps shown in the product.
Paid purchases (one-time or subscription, where offered) are optional. Applicable fees, taxes, billing cycles, and plan details are displayed on the checkout or pricing page before you confirm payment.
- Currency: All charges are in Indian Rupees (INR) unless otherwise stated. Our Refund & Cancellation Policy is at /refunds.
- GST (India): Prices at checkout indicate whether GST is included. Hublo Technologies is GST-registered; tax invoices show our GSTIN and applicable SAC codes (commonly 998313 / 998314 for eligible information technology / online services, as applicable to your transaction). Consult your tax adviser for deductibility.
- Subscriptions: Where subscriptions are offered, they renew as disclosed at checkout unless you cancel before the renewal date. You may cancel as described in your account or by contacting .
We may change pricing with reasonable advance notice. Continued use after a disclosed change constitutes acceptance where permitted by law.
7. Payment Processing
Payments are processed by Razorpay Software Private Limited ("Razorpay"), a licensed payment aggregator. By paying, you also agree to Razorpay's terms and privacy policy: razorpay.com/terms · razorpay.com/privacy.
We do not store full card numbers on our servers. Card and payment instrument data is handled exclusively within Razorpay's PCI DSS Level 1 certified environment.
8. Payment Failure and Suspension
If a payment fails at checkout, no charge is completed until the payment succeeds.
For subscription plans: if a renewal payment fails, we may retry for a short period and may suspend paid access until payment succeeds. You will be notified where we have your contact details. Suspension does not erase your account; you may restore access by updating your payment method where available.
9. Refunds, Chargebacks, and Cancellations
Our full Refund & Cancellation Policy — including chargebacks, eligible scenarios, timelines, and claim procedures — is set out at askllm.io/refunds. That policy is incorporated into these Terms by reference. Summary:
- Paid plan fees may qualify for a 15-calendar-day return from payment capture, and pro-rata refunds of unused period after that where the Refund Policy or law applies.
- Once an audit report is delivered (displayed or emailed), that deliverable is generally treated as consumed; refund rules are as stated in the Refund Policy.
- Refunds may apply for technical failures, duplicate charges, and gateway errors that prevent access, subject to the Refund Policy.
- Refund requests must be raised within the timeframes stated on the Refund Policy.
- Approved refunds are processed to the original payment method where possible.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT AUDIT REPORTS WILL BE ACCURATE, COMPLETE, OR FIT FOR ANY PURPOSE. USE AT YOUR OWN RISK.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUBLO TECHNOLOGIES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF PROFITS, DATA, OR OPPORTUNITIES; OR DAMAGES FROM RELIANCE ON AI REPORTS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) AMOUNT PAID IN THE 3 MONTHS PRECEDING THE CLAIM, OR (B) INR 5,000 / USD 100.
12. Indemnification
You agree to indemnify Hublo Technologies from claims arising from your use of the Service, violation of these Terms, or submission of Brand Data that harms third parties.
13. Third-Party Services
We integrate OpenAI, Anthropic, Supabase, Razorpay, and others. Your use is subject to their terms. We are not responsible for third-party practices.
14. Modifications
We may modify the Service or these Terms. Material changes will be posted at askllm.io/terms. Continued use after changes constitutes acceptance.
15. Governing Law and Grievance Officer
These Terms are governed by the laws of India. For grievances, contact . Complaints are acknowledged within 48 hours and resolved within 30 days where applicable. Disputes: seek informal resolution first; unresolved disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996. Subject to applicable law, courts at Pune, Maharashtra, India shall have jurisdiction.
16. Contact
Hublo Technologies trading as HUBLO.AI
Address: [STREET_ADDRESS], Powai, Mumbai — 400 076, Maharashtra, India
Phone: [SUPPORT_PHONE]
Legal & grievance:
Contact page: askllm.io/contact
Website: askllm.io